Anna M Ahc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I never subscribed to headspace and you charged my card

I want my money back I never agreed to pay $69.99 for something I never used so I want my refund or you will hear from my lawyer
View full review
Loss:
$69

Preferred solution: Full refund

Ioana O Ohj

Incorrectly charged.

Headspace - Incorrectly charged.
I was trying to reschedule ticket booking 511756 for January Sunday 14th 2024 if you cannot do that of course Need Refund. I was agreed to pay one dollar is not a problem but I believe I was charge again for the tickets. Would you like to call me back or answer faster because I am in a public place and this terrible rain here in New York. Thank you so much.
View full review

Preferred solution: Full refund

Resolved
Mike F Qps
map-marker Philadelphia, Pennsylvania

Resolved: Can’t access my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ever since yesterday 12/12/2023, when the company sent out a long email to customers about big changes in their policies and privacy policy, I cannot get into my account. Ive had an account for more than 2 years, but now it keeps acting as if I dont have one, as if Im trying to sign up for the first time. Extremely frustrating. I was able to sign in once by changing my password. But I cant seem to make that work. Whats going on?!
View full review

User's recommendation: Don’t be

Luis C Nny

Headspace cannot find my subscription

Im getting the following message Could not find user subscription HSUSER_60LBV3XG6X6ODLYLB upon getting into Account & Subscription. I have been subscribed to Headspace since about May 2023 and lost my history and data within the app.
View full review
Pros:
  • App itself
Cons:
  • Customer service

Preferred solution: Resolution to a technical issue

Lorie E Reb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Can’t cancel subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Headspace - Can’t cancel subscription
I signed up on their website two days later I started to try to cancel. There is no button there and I have been emailing them since the 26th or 27 May. These people are a scam. They take your money and they allow you no way to cancel your subscription.
View full review
Loss:
$13
Cons:
  • Are con artists

Preferred solution: Full refund

User's recommendation: Don’t subscribe. You will be sorry

Jennifer S Orl

Unapproved charges

Hi, I got some charges in my bank account from headspace in. I have no idea what you guys are. I've never signed up for your business. If someone could please give me a call back my number 716-913-****. Thank you
View full review
Loss:
$20

Preferred solution: Full refund

Linda G Crr

Pissed consumer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Cannot speak to customer service. SO FRUSTRATING !!! I WOULD LIKE TO TALK TO A HUMAN !!! HELP HELP CALL ME
View full review
Cons:
  • Gives me anxiety

Preferred solution: Price reduction

User's recommendation: Awful

Suzanne T Swk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My headspace app has disappeared off my phone

Can you please give me a call my head space icon has disappeared and I dont know how to correct it. 716-491-**** never had any problems before. Thank you.
View full review
Loss:
$10
Pros:
  • Love it
Cons:
  • None at this time

Preferred solution: I would like my headspace app reloaded on my phone so I can use it

Binyamin Rdq
map-marker Dayton, Ohio

To renew my headspace support because I am using a different credit card.

I was calling Headspace to renew my subscription. I was told to leave my name, number and email and they would get back at me.
View full review

User's recommendation: It would be much easier if I could personally talk to someone.

ShaDavkia B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need refund

My original email was sent January 13th, this is the 2nd attempt and if no response is made I will contact my lawyer. I was charged 74.71$ for the headspace application. The Order number: GPA.3329-00**-**73-7****, Order date: Jan 12, 2023 11:24:10PM CST. If the offer was a 14-DAY FREE TRIAL, then that's what it should've been. No MONEY shouldn't have been taken out of my account unless I hadn't canceled BEFORE the 14-DAY FREE TRIAL had elapsed. This is unacceptable. The application wasn't even satisfactory. I would like a refund ASAP! ShaDavkia D Bannerman 18JAN2023
View full review
Loss:
$75
Cons:
  • It definitely doesnt fulfill meditation needs

Preferred solution: Full refund

User's recommendation: Do NOT purchase

Sharon H Pry

I have a subscription but it won’t let me go on headspace even though my subscription ends february

I am trying to go on and meditate or reach someone to fix the problem and there is no contact for number or person I am stuck and think it is terrible service with no access for resolution. Not exactly the situation for anxious people who paid and subscribed for just that reason
View full review
Loss:
$169
Pros:
  • Like it
Cons:
  • Cannot get in

Preferred solution: Refund for time I have spent not able to use and access to use until subscription ends in end of februaey

User's recommendation: Unless resolved not to purchase or subscribe

Jennifer K Mib

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Asking me to loin again after I paid $60 dollars... wrf

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Headspace - Asking me to loin again after I paid $60 dollars... wrf
Does. Not register my login, all of a sudden. I have been using this for over a mionthb paying $60+ plus was deducted from my credit card and it is now asking me if I want a free tirial when I log in... wtf
View full review
Loss:
$20
Cons:
  • Also after paid
  • Pay and lick you out of your account
  • Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Magdeburg, Saxony-Anhalt

Abonnement problem

Hello, thanks a lot for the help with my abonnement problem- which is now solved through the help of the customer service!
View full review
Isham Veg
map-marker Reisterstown, Maryland

Cancel and get a refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I can not find a valid number to call them. I am tired of talking to the chat bot on the app. The only number I found stated that I had to email them. But nothing yet and I want my money back and this thing cancelled.
View full review
Jennifer K Mib

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Bad way to meditate when money keeps the rein

I dont have the time for this, I wanted to be calm and mediate and this is what I am dealing with instead, what a contraction. I have paid $60 , just started and now being asked to join for a new Utrillo, like a new customer
View full review
Brian D Igz

Cancellation

Why was I charged for looking at your site? Please cancel the subscription. And I need my money refunded back to me!!!!! Thank you for your attention to this matter!!!
View full review
Loss:
$69

Preferred solution: Full refund

User's recommendation: Unless it is useful to you, do not purchase, too expensive.

About

Summary

Headspace is a privately held company which specializes in guided meditation sessions and mindfulness training. The company was founded by Andy Puddicombe and Rich Pierson in May 2010. Its headquarters is based in Los Angeles, California, USA. Headspace offers online guided meditation resources. They can be accessed through the company website or via the mobile applications. There is a Headspace Meditation app for Apple and Android operating systems. The company provides 10 days access free of charge. Possible subscription plans are monthly, yearly, two years, and forever. Headspace has promo and gift codes. Available payment options are Visa, MasterCard, and American Express. Customers can also use PayPal service.

Headspace reviews and complaints

Headspace is ranked 143 out of 733 in Health and Beauty category

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article